Provider Availability Update

Updating your preferences and availability is easily done on HomCare2 online at It is very important to keep your information up to date. We use this information to refer your services to IHSS Consumers who are in urgent need of Providers.

Update Your Information Here

To keep your status as an active Provider, please update your availability the first week of each month. If you do not keep your availability updated monthly, you will be deactivated, removed from the registry and your name will not be referred to Consumers until you update your availability. Click here for easy to follow instructions for using the HomCare2 system.

Provider Benefits

Health & Dental Coverage

Providers are covered under HEALTHYWORKERS, which is administered by San Francisco Health Plan (SFHP) and includes doctor visits, hospitalization, pharmacy services, and vision care. Dental coverage is offered under Liberty Dental Plan.

Coverage Termination

If you do not have 25 or more authorized hours for 3 consecutive months, your health and dental insurance will be terminated. The Public Authority will notify you by letter a month before your insurance ends. If your insurance is terminated, you must complete a new application form and meet the corresponding eligibility criteria before your insurance can start again.

Coverage Eligibility

HEALTHYWORKERS: when you are authorized to work for 2 consecutive months for at least 25 hours a month, you are eligible to apply for coverage for yourself.

Liberty Dental Plan: when you have worked and been paid by IHSS for 6 consecutive months for at least 25 hours a month, you are eligible to apply for coverage for yourself.

Applying for Coverage

Applications are automatically mailed to those who are eligible. Fill out the application form and mail or hand deliver it to the Public Authority. If your application form is received by the Public Authority on or before the 12th of the month, your coverage will start on the 1st day of the following month.

For further questions regarding health and dental benefits, please call (415) 593-8125.

Visit Here for Fact Sheets

Click below to download the fact sheet of your choice:

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FLSA - Fair Labor Standards Act

Under the Fair Labor Standards Act (FSLA), all IHSS Public Authority Providers are paid at least minimum wage and are entitled to overtime pay.

Visit the U.S. Department of Labor website below for more information on the FSLA and your rights:
Graphic of the seal for the Department of Labor.

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