Job Details & Application

Salesforce Administrator and Data Analyst Posted on May 14, 2020

General Summary

The SF IHSS Public Authority (PA) has recently adopted Salesforce CRM for all program and development activity. We are seeking an experienced Salesforce administrator and data analyst to join our team to develop and support our database system to meet the strategic needs of the PA. The ideal candidate will lead the ongoing development of Salesforce and will work with specific departments to collect information about budgets and procedures, analyze data processes, and improve or develop strategies. In collaboration with the program managers, this individual will help to identify solutions, work on new initiatives, and contribute to agency-wide projects. This role is part technical project manager, part administrator and part Salesforce analyst. This position reports directly to the Deputy Director and will be responsible for the executing on the day-to-day configuration, support, improvement of our CRM platform developing and running database reports for funders and grant opportunities, overseeing program satisfactory surveys, and performing program and data analysis.

Status: Full-Time; Exempt
Reporting Manager: Deputy Director

Duties & Responsibilities

Skills & Qualifications

Education & Experience

People with Disabilities at the San Francisco IHSS Public Authority

The San Francisco In-Home Supportive Service Public Authority recognizes the value of having significant representation of people with disabilities in all units and at all levels of staff and management. For this reason, the Public Authority strongly encourages applications for employment from people with disabilities. To maximize flexibility related to benefits, the agency has adopted a "cafeteria" benefits plan. The Public Authority provides several health care plans and dental options for employees working 75% time or more. All employees with disabilities may request reasonable accommodation (as defined by the Americans with Disabilities Act and California Department of Fair Employment and Housing Act.).

How to Apply

The San Francisco In-Home Supportive Services Public Authority is an Equal Opportunity employer. We actively seek applications from people with disabilities, seniors, women, and people of color.

To be considered for this position, upload your resumé and cover letter of no more than two pages to the PA Job Application page.