Job Details & Application
One Stop Resource Center Coordinator Posted on September 11, 2019
Under the supervision of the Mentorship Program Manager, the One Stop Resource Center (OSRC) Coordinator serves as the Public Authority’s primary referral resource for Consumers requesting guidance or training to access services in the community. The OSRC Coordinator is responsible for providing coordination and oversight of activities associated with the One Stop Resource Center and works to develop and grow our partnerships with other community-based organizations.
Status: Full-time; Exempt
Reporting Manager: Mentorship Program Manager
Duties & Responsibilities
- Maintain and grow our online and on-site resource center for seniors and people with disabilities.
- Identify current resource materials, both written and computerized materials, for inclusion in the Resource Center. Ensures computer hardware and software are operable.
- Collect and organize resources for an E-Resource Library on the Public Authority website.
- Facilitate Consumer-friendly trainings for consumers both on-site and off-site on the IHSS program.
- Coordinate community partners to host trainings and workshops for Consumers and Mentors both on-site and off-site.
- Administer evaluations for all trainings, groups, and workshops hosted by the OSRC.
- Train and supervise Mentors who primarily work out of the Resource Center.
- Supports the Mentorship Program Manager to strengthen external partnerships with other service organizations working with similar populations.
- Coordinate Mentorship outreach efforts at events, job fairs, street fairs, conferences, etc.
- Input and run reports from agency database.
- Provide technical support to Mentors and Consumers.
- Other duties as assigned.
Skills & Qualifications
- Passion for empowering and motivating individuals to have a role in their own care.
- Strong presentation skills to facilitate trainings and workshops with diverse attendees.
- Comfort and ability to develop new partnerships with other community-based organizations in San Francisco.
- Advanced Microsoft Office skills, with technological know-how to learn and navigate new systems and software.
- Strong organizational, project management and problem-solving skills with impeccable multi-tasking abilities.
- Ability to work independently and show close attention to details.
- Demonstrated knowledge or ability to understand issues and services relating to disability and aging.
- Excellent organizational, listening, communication, phone, and people skills.
Education & Experience
- Bachelor's degree in social services, social work, public health or a combination of similar course study and work experience.
- Experience working at a community resource center and/or in a non-profit environment preferred.
People with Disabilities at the San Francisco IHSS Public Authority
The San Francisco In-Home Supportive Service Public Authority recognizes the value of having significant representation of people with disabilities in all units and at all levels of staff and management. For this reason, the Public Authority strongly encourages applications for employment from people with disabilities. To maximize flexibility related to benefits, the agency has adopted a "cafeteria" benefits plan. The Public Authority provides several health care plans and dental options for employees working 75% time or more. All employees with disabilities may request reasonable accommodation (as defined by the Americans with Disabilities Act and California Department of Fair Employment and Housing Act.).
How to Apply
The San Francisco In-Home Supportive Services Public Authority is an Equal Opportunity employer. We actively seek applications from people with disabilities, seniors, women, and people of color.
To be considered for this position, upload your resumé and cover letter of no more than two pages to the PA Job Application page.